> ## Documentation Index
> Fetch the complete documentation index at: https://www.cloudtag.tech/llms.txt
> Use this file to discover all available pages before exploring further.

# Work with Cloud Tag

> Cloud Tag puts a Claude agent in your Google Groups. See what to hand it, how each group and thread is set up, who can use it, and where to start as a member or an admin.

Cloud Tag puts a Claude agent into your Google Groups. Add the agent's address to a group, mention `@cloud` in any thread, and it answers in that thread, by email, where the whole group can see it. It works the way [Claude Tag](https://claude.com/docs/claude-tag/overview) works in Slack: you tag it into a problem and hand it work, and the exchange stays visible to everyone in the group.

```text
From: Dana
To: platform-eng@yourcompany.com
Subject: Checkout is slow

checkout has felt slow all morning. @cloud can you compare latency
against this morning's deploy and find what's causing it?
```

The agent replies in the thread. Anyone in the group can reply to steer it, and it picks up every follow-up without being mentioned again.

## Where Cloud Tag runs

Cloud Tag works in Google Groups. You write to the group as you always do, and the agent replies there. Mention its @name to make sure it picks a message up.

- **Each group has its own setup:** instructions, connectors, skills, files, memory and spend limit. Settings inherit from the organization, then the agent, then the group.
- **Each email thread is its own session.** Replies in the thread continue the same conversation.
- **The agent works in a sandbox** in your organization's Anthropic account, not on anyone's computer.
- **It reaches outside tools** through [connectors and secrets](https://www.cloudtag.tech/docs/admins/add-connections.md) that the group's admins or the organization's Owners and Admins set up.

## Who can use it

Anyone who can post to the group can ask the agent for something. Nobody needs a Claude account or a seat. Work is billed to the organization's Anthropic API key, under the [spend limits](https://www.cloudtag.tech/docs/admins/set-spend-limit.md) its Owners and Admins set.

## For people in a group

If the agent is already in your group, you can use it now:

- [Get started](https://www.cloudtag.tech/docs/users/getting-started.md): your first message, and what the agent can read
- [Commands](https://www.cloudtag.tech/docs/users/commands.md): `!help`, `!status`, `!mute`, `!restart`, `!fast`, `!fork` and the rest
- [Control when it responds](https://www.cloudtag.tech/docs/users/when-claude-responds.md): mentions, follow-ups, and respond automatically
- [What it remembers](https://www.cloudtag.tech/docs/users/memory.md): group memory and shared notes
- [Choose the model](https://www.cloudtag.tech/docs/users/models.md): the model a group uses, and fast mode
- [Routines](https://www.cloudtag.tech/docs/users/proactivity.md): work on a schedule
- [Good habits](https://www.cloudtag.tech/docs/users/good-habits.md): how to write requests it can finish
- [Troubleshooting](https://www.cloudtag.tech/docs/users/troubleshooting.md): no reply, errors, and approvals

## For administrators

- [Set up Cloud Tag](https://www.cloudtag.tech/docs/admins/setup-overview.md): create an organization, add an API key, link a mailbox, and add it to a group
- [Give it access to your tools](https://www.cloudtag.tech/docs/admins/add-connections.md): connectors, secrets, network access, tool approvals and auto-approve rules
- [Bundles](https://www.cloudtag.tech/docs/admins/attach-to-scope.md): one set of tools and instructions for many groups
- [GitHub](https://www.cloudtag.tech/docs/admins/configure-github.md) and [Google Drive](https://www.cloudtag.tech/docs/admins/connections/google.md)
- [Customize it](https://www.cloudtag.tech/docs/admins/customize.md): instructions, model, skills and files, per group or for everyone
- [Control who can use and configure it](https://www.cloudtag.tech/docs/admins/restrict-access.md): roles, which groups it joins, muting and removing it
- [Set spend limits](https://www.cloudtag.tech/docs/admins/set-spend-limit.md)
- [Review what it has done](https://www.cloudtag.tech/docs/admins/audit.md)
- [Coming from Claude Tag](https://www.cloudtag.tech/docs/concepts/for-claude-tag-users.md): what maps one to one, and what's different
- [Troubleshoot setup](https://www.cloudtag.tech/docs/admins/troubleshooting.md)

## How it works

- [How Cloud Tag works](https://www.cloudtag.tech/docs/concepts/how-it-works.md): threads, sessions, and what the agent can see
- [Settings map](https://www.cloudtag.tech/docs/concepts/settings-map.md): where each setting lives
- [Security and data handling](https://www.cloudtag.tech/docs/concepts/security-and-data.md)
- [Personal connectors](https://www.cloudtag.tech/docs/concepts/personal-connectors.md): your own accounts, used only for your requests
- [Glossary](https://www.cloudtag.tech/docs/concepts/glossary.md)

## Direct messages

You can [email an agent privately](/docs/users/direct-messages) without a group. Personal Gmail agents accept their organization's Owners and Admins; Workspace agents accept authenticated senders on the same domain. Each person gets separate settings and memory with each agent.